1. Information We Collect
We collect information you provide directly to us and information automatically collected when you use our Service.
Information You Provide:
- Email address (for account creation and communication)
- Payment information (processed securely by our payment provider)
- Images you upload to generate mockups
- Support communications and feedback
Automatically Collected Information:
- Usage data (features used, time spent, actions taken)
- Device information (browser type, operating system)
- IP address and general location information
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our mockup generation service
- Process your uploaded images and generate MacBook mockups
- Process payments and send transaction confirmations
- Respond to your comments, questions, and customer service requests
- Send you technical notices and support messages
- Monitor and analyze usage patterns to improve our service
- Detect and prevent fraud and abuse
3. Image Processing and Storage
When you upload images to our Service:
- Images are processed in real-time to generate mockups
- Uploaded images are temporarily stored only as long as necessary for processing
- We automatically delete uploaded images after mockup generation
- Generated mockups are available for download but not stored on our servers
- We do not use your images for any purpose other than generating your requested mockups
We implement appropriate security measures to protect your images during processing.
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:
- Service Providers: We share information with trusted third-party service providers who assist us in operating our service (payment processing, hosting, analytics)
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety
- Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
All service providers are contractually obligated to keep your information confidential and secure.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information:
- Encryption of data in transit and at rest
- Secure payment processing through certified providers
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Automatic deletion of uploaded images after processing
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Portability: Request a copy of your data in a structured format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us at support@piraxmockup.com.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze how our service is used
- Improve user experience and service performance
- Provide security features
You can control cookies through your browser settings, but disabling cookies may affect service functionality.
8. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account information: Until account deletion or service termination
- Uploaded images: Automatically deleted after mockup generation
- Payment records: Retained for tax and legal compliance purposes
- Usage data: Aggregated and anonymized for analytics purposes
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by updating the "Last updated" date and, for significant changes, by sending you an email notification.
Your continued use of our service after changes become effective constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@piraxmockup.com